Annual Passholders have the option to cancel Walt Disney World does not normally allow for Annual Passholders to cancel. That said, because of the current situation, Passholders have been given that option. An email was sent last month with instructions and a unique link. If you want to cancel and never received the email (I never got it but I’m not canceling), contact Disney directly. The last day to cancel is August 11, so you don’t have much time.